Efficient E-Payment Processing for Enhanced Customer Service
With CRM Charge, you will shorten the order processing cycle and increase responsiveness to customer demands by extending access of the payment function to key personnel. CRM Charge equips sales and customer service personnel with the ability to pre-authorize and charge electronic payments directly from within Microsoft CRM. Faster approval times and automatic data transfer enhance your CRM capabilities and ensure payment, order, and customer information is accurate and up-to-date.
With detailed and complete customer information available to all departments, you can immediately retrieve and utilize customer insights from detailed order and payment information. Supply all members of your organization with the information necessary to deliver consistent customer service and ensure a high level of customer satisfaction.